Refund Policy

Products purchased on can be returned within 14 days of receipt. Fill out our return slip, which you can download via the link here.

If you have questions about your item or return, you are welcome to send an e-mail with the text "RETURN" and your order number to,
and we will reply to your email as soon as possible.

The right of withdrawal is canceled if you use the product in a way that obviously reduces the sales value significantly. The item must be returned unused and in the same condition as when they received the item. Please note that you are responsible for the goods until we receive them and must therefore cover the return costs if the item is damaged. If the item is damaged or lost during shipment, you can be held liable. In this case, it is your own responsibility to document the return. Once the item has been received in good condition with us, your sum of money will be refunded to the buyer's account.

Shipping costs in connection with the return of goods are always borne by you as the buyer. If you wish to exchange for another item, the new order / item will be sent to you free of charge. NOTE. We do not take sale items back.

Send the item back to:


For rejected or non-picked packages, a fee of 79, -

Note: We do NOT accept packages sent by post. COD or parcels shipped without delivery.

* Please note that the item of a certain size or fragility can be delivered in person and picked up in our store in Overgade 12, 5000 Odense C, Denmark.